Normal 3PL services will stock your items and ship them for you. Normal Print-on-Demand services will let you hook up to their offerings, just like everybody else in the world can, and sell their stuff on your site.

Griffco Supply does 3PL and on demand customization differently. We take your products, the products you've worked so hard to source, and stock them for you. Then we engrave those products. We keep your unique offering truly unique.

If you want to offer additional products to scale your sales, we can help with that too. But when we bring in a new product for you, it's for you. We don't see the value in making your business a cookie cutter model.

For engraved items we normally ship in around 1-2 business days. If you place an order on a Monday before 10:00am (EST), it will typically ship Tuesday or Wednesday. We understand how online sales channel latencies work.

As we approach the holiday season, our lead times will increase. This is communicated weekly to our selling partners so they can adjust marketplace lead times accordingly.

Please read: Two times per year our facility will close for one week for a Company Reset. We use this time to reorganize where needed and recharge. These dates are published to our partners at the beginning of the calendar year so you are able to know when to adjust latencies.

When you are offering personalized products, we can often realize an increase of 20%-40% more in price - that's huge!

Our custom engraving services are usually around $6.00-$9.00 per unique piece. We usually see customers charge at least 2X-3X this amount to the purchaser. This fee depends on the time it takes to engrave your item. A small custom engraved item will be less than a large plaque.

If we are engraving many of the same item at the same time, for example you specialize in metal business cards, the price per piece will drop significantly.

For shipping charges, we pass on our discounted rates to you and we add $2.00 to each package for handling. This covers our bubble mailers, poly bags, packing tape and labels. It also helps offset the labor of a real human looking at your shipment and making sure it is perfect. Oversized packages or those requiring us to bring in boxes for shipment will see an increased charge.

Our storage fees are based on cubic feet of space used and we will calculate that once we learn more about your products. It is usually $2-$3 per cubic foot per month. We typically charge by the bin or by the shelf for smaller items. Bins for small items are right around $5-$7 per bin, per month.

Receiving fees begin at as little as $5.00 per box received. These are among the lowest fees in existence.

Extra administrative fees are currently billed at $55.00 per hour. This may include requested reporting, inventory counts, etc.

Returns processing begins at $5.00 per return.

The onboarding fee for us to set up a client in our system and be ready to receive shipments varies depending on SKU count and other details. Typically this fee is $0.00 as we are interested in a long term partnership with you.

We keep things inexpensive for you, efficient for us and joyful for your customer.

No way. This is a service we offer to set you apart, but it isn't mandated. If you simply want an order fulfillment partner to ship your normal items we are happy to do so. We will treat your business like it is our own at every turn. We specialized in small sellers ranging from 50-1,000 orders per month. We don't impose minimums on you because you don't need any extra pressure in today's marketplace. You have enough pressure in the world of Amazon, Etsy, eBay, Walmart and Shopify and we aren't going to add to it.

Amazon, Walmart, Shopify, Etsy, eBay and other marketplaces allow you to have options (also known as variants) in your listings.

Let's say you sell a popular drink tumbler, but so do a thousand competitors. You would have your normal SKU (for example TMBLR-001-FBA) and now a new SKU (TMBLR-001-CSTM) for your custom version. Your standard listing does what it always has done. But when your customer clicks the "Custom Engraved" option they will see a place to enter their customized info, pay the difference for the upgrade and checkout with a unique product your competition simply does not have.

When it comes to standard 3PL fulfillment services, we can warehouse and fulfill almost any product.

Offering personalized products can help to set you apart in the dog eat dog world of online sales. We engrave and fulfill everything from custom watches to powder coated tumblers to custom awards. If you have a product that you think will benefit from being personally engraved, please reach out to us.

Not at all. Our fulfillment process takes the power from your Amazon FBA listing, or other sales channel listings, and leverages it with customized options. The result gets you out of the race to the bottom. See the next FAQ for how this works.

That's what we are here for. We have decades of experience in engraving, drop shipping and 3PL services. We also offer services to help you build customizer image templates for Amazon listings as well as how to adjust your latencies for Custom Offerings so you don't get late shipment marks against your performance metrics.

We are a small family owned business that has tons of online experience. We see the marketplaces eroding day after day and want to help American sellers set themselves apart.

We have been in drop shipping, 3PL and ran our own businesses for well over 25 years all together now. American small businesses selling on competitive online marketplaces need all the help they can get.

We offer low cost options to help you build your brand and set you apart. Whether you need us to stock package inserts for you and insert them when we ship, stickers put on your bubble mailers or boxes, or even need us to engrave QR codes for your website, we are here to help.

Reach out and let's talk about how we can partner together.

A resounding "yes"! When we say Bespoke 3PL Fulfillment Services, we mean it. We only work with a small number of select clients. We are niche through and through and aren't a match for everybody.

Let's talk. We are way more interested in being partnered with the right sellers than your volume. We presently have no minimum order requirement and if we are not shipping your items you din't pay the processing and any custom engraving fees. Other applicable fees such as storage, administration work, etc. will still apply.

When it comes to custom engraving and personalized 3PL fulfillment, we get inquiries about many products, from many people and in many parts of the world. Because e-commerce has allowed partners to sell throughout the globe, we do not offer category exclusivity to any single partner.

Griffco Supply got its start in early 2007 with manufacturing for our own product lines and contract production for other online sellers. In our own business, we have been customizing products to customer specifications and shipping orders on their behalf for almost 20 years now.

Prior to that, our co-founder managed OEM sales territories in excess of $20,000,000 annually in which private labeling, custom production and drop shipping were a cornerstone of our client's experience.

Custom 3PL Fulfillment has been part of our workflow since the beginning, but we now focus on boutique services to only a handful of clients. Reach out to learn more about how our 3PL fulfillment services can help you spend more time on growing your business.

We are an outsider in the 3PL fulfillment world. If you are looking for twenty warehouse locations in multiple countries, we are not the right partner for you.

At Griffco Supply, we presently operate custom fulfillment and engraving in one, conveniently located Midwest facility based in Northeast Ohio. The first response you will receive to your inquiry will be from the owner of the company and as we begin to work together it will be on a first name basis.

Because we treat your business just as we have treated our own, we know the goal is for your customers to be ecstatic. We want every review you get to be a 5 star review as much as it depends on our part of the equation. We have been relentless in our pursuit of great, personal service built on relationship and this has resulted in an order accuary rate of 99.4%.

Our goal is to be worth far more to you than you pay us.

Yes, this is true. By limiting ourselves to a small number of clients we are able to offer consistent relationship-based service.

We cannot provide the level of service we demand by adding client after client without limit. If our communication slips we feel we've lost the most important part of our custom 3PL fulfillment service.

Yes! We offer the same advantages to international clients as we do to our small business partners. This is especially advantageous for international sellers who want to offer personalized items but need the logistics advantages offered by a United States based partner.

Do you sell on Amazon, Etsy, Walmart or another marketplace? If so, we can warehouse your hottest sellers, customize the products and ship them fast to your customers globally. Fill out our 3PL services form today!

International clients will need to fill out our Shipper Compliance Declarations forms prior to our 3PL warehouse accepting inbound products.